Shipping policy

SHIPPING POLICY

Effective Date: May 23, 2026

This Shipping Policy applies to purchases made at shop.urinaharrell.com, operated by Vox Pop Branding, LLC ("The Entrepreneur Bestie," "we," "us," or "our").

Digital Products

Digital products (including but not limited to templates, guides, toolkits, courses, downloads, and digital resources) are delivered electronically. No physical shipping is involved.

After completing your purchase, you will receive an email with a download link or access instructions. Digital delivery is typically instant, but may take up to 24 hours depending on the product. If you do not receive your digital product within 24 hours of purchase, please check your spam or junk folder first, then contact us at [INSERT EMAIL] with your order number.

Physical Products

Processing Time: Physical orders are typically processed within 3 to 5 business days (Monday through Friday, excluding federal holidays). You will receive a confirmation email once your order has been placed and a separate notification with tracking information once your order has shipped.

Shipping Methods and Timeframes: We ship within the United States via standard carriers (USPS, UPS, or FedEx). Estimated delivery times after shipment are as follows: Standard Shipping is 5 to 10 business days, and Expedited Shipping (if available at checkout) is 2 to 5 business days. Delivery timeframes are estimates, not guarantees, and may be affected by carrier delays, weather, holidays, or other factors outside our control.

Shipping Rates: Shipping costs are calculated at checkout based on the weight, dimensions, and destination of your order. Any applicable shipping fees will be displayed before you complete your purchase.

Order Tracking: Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your shipment through the carrier's website.

International Shipping: At this time, we do not ship physical products internationally. Physical product orders are limited to addresses within the United States.

Lost or Delayed Shipments: If your tracking information shows your package as delivered but you have not received it, please check with neighbors or your local post office first. If the package cannot be located, contact us at [INSERT EMAIL] within 7 days of the marked delivery date with your order number. We will work with the shipping carrier to investigate. We are not responsible for packages marked as delivered by the carrier.

Incorrect Shipping Address: Please double-check your shipping address before completing your order. We are not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, you will be responsible for any additional shipping costs to reship the order.

Contact Us

If you have any questions about shipping, contact us at:

Vox Pop Branding, LLC Email: info@voxpopbranding.com 

Website: shop.urinaharrell.com